Privacy Policy (Last Updated on February, 3 2026)
i-Window Remodeling (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, submit forms, or interact with us.
1. What Information We Collect
We may collect the following information when you interact with us:
Contact Information
- Name
- Phone number
- Email address
- Property address
Usage Data
- IP address
- Browser type
- Pages visited
- Form interactions
We do NOT collect sensitive personal data such as social security numbers or financial account numbers.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and send estimates
- Provide quotes and schedule appointments
- Send confirmations, reminders, and updates
- Improve our services and website functionality
- Comply with legal obligations
We do NOT sell your personal information.
3. SMS & Text Messaging
By opting in using our website form checkbox, you consent to receive text messages from i-Window Remodeling. Messages may include:
- Appointment confirmations
- Service updates
- Estimate details
- Customer support replies
- Non-marketing operational texts
Marketing texts are only sent if you explicitly opt in for promotional messages.
Message & data rates may apply based on your carrier plan.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand how users interact with our site
- Improve website performance
- Customize your experience
You can disable cookies via your browser settings, but this may affect site functionality.
5. How We Share Information
We may share your data with:
- Service providers who help us operate the website
- Legal authorities when required by law
- Contractors helping with your project (only with consent)
We do NOT share or sell your personal data for marketing purposes.
6. Data Security and Protection
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
7. User Rights
You have the right to:
- Access your personal data
- Correct inaccuracies
- Opt out of communications
- Request deletion of your data
To exercise these rights, contact us (see Section 9).
8. Mobile Information & Consent
By providing your phone number and consenting on our forms, you agree to receive communications via text. You may withdraw consent at any time by replying STOP to any text message.
For help, reply HELP or contact us directly.
9. Contact Information
If you have questions about this Privacy Policy or your data, contact:
i-Window Remodeling
6999 West Little York, Unit 99J, Houston, TX 77040
Phone: (713) 396-2426
Email: iwindow@iwindowsusa.com
10. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of the updated policy..
